Legal

Terms of Service

Last updated: July 7, 2026

These Terms of Service (the “Terms”) govern your access to and use of the websites, applications and services offered by HomePost Rentals (“HomePost”, “we”, “us”). By creating an account or using our services, you agree to be bound by these Terms.

1. Eligibility & Account

You must be at least 18 years old and legally able to enter into a contract to use HomePost. You are responsible for providing accurate information, completing any required identity verification (including USPS Form 1583 where applicable), and keeping your account credentials secure.

2. Service Description

HomePost provides virtual mailbox, mail forwarding, scanning, package handling and related address services through a network of independent service providers. Availability of specific features may vary by plan and location.

3. Acceptable Use

You agree not to use HomePost for any unlawful, fraudulent or abusive purpose, including receiving prohibited or hazardous items, evading legal process, or misrepresenting your identity. We may suspend or terminate accounts that violate these rules.

4. Fees & Billing

Subscription fees, forwarding charges and postage are billed to your payment method on the schedule shown at checkout. Fees are non-refundable except where required by law. Unpaid balances may result in suspension of service.

5. Mail Handling & Liability

We take reasonable care in handling your mail but are not liable for indirect or consequential damages. Our liability for lost or damaged items is limited to the postage and handling fees paid for the affected item, except as required by applicable law.

6. Termination

You may cancel your account at any time from your dashboard. We may terminate or suspend your account for breach of these Terms, non-payment, or where required by law. Upon termination, unclaimed mail will be handled per our standard retention policy.

7. Changes to the Terms

We may update these Terms from time to time. Material changes will be communicated by email or through your dashboard. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.

8. Contact

Questions about these Terms? Email support@homepost.house or write to us using the details on our Contact page.