Last updated: July 7, 2026
Your privacy is fundamental to what we do. This Privacy Policy explains what information HomePost Rentals collects, how we use it, and the choices you have. It applies to our websites, apps and mail services.
We collect information you provide (name, contact details, government ID for address verification, payment details) and information generated by using our service (mail metadata, scans, forwarding history, device and log data).
We use your information to operate the service, verify identity, process mail and payments, prevent fraud, comply with legal obligations, and improve HomePost. We do not sell your personal information.
Local address hosts, payment processors, shipping carriers and infrastructure vendors process data on our behalf under contract. They may only use your information to deliver the service you requested.
Only authorised personnel handle your mail. Scans are stored encrypted at rest and transmitted over TLS. Chain-of-custody procedures apply from intake to forwarding or shredding.
We retain account and mail records for as long as your account is active and for a reasonable period afterwards to meet legal, tax and audit requirements. You may request deletion where permitted by law.
Depending on your jurisdiction, you may have the right to access, correct, export or delete your personal information, and to object to certain processing. Contact us to exercise these rights.
We may transfer information across borders to operate the service. When we do, we use appropriate safeguards such as standard contractual clauses.
For privacy questions or requests, email privacy@homepost.house.
